RIGHT OF CANCELLATION Cancellation must be notified to the tour operator without undue delay in writing by e-mail to info@fishingtrips.fi The tour operator may also have to cancel the trip before the start of the trip due to force majeure. Force majeure can be, for example, a natural disaster, a hurricane, a strike or a breakdown in road traffic, an epidemic / pandemic. Due to force majeure, the cancellation of the trip also entitles the customer to cancel their participation in the trip or reschedule the trip during the next 12 months, if available. The customer has the right to cancel the trip before the start of the trip, in which case the tour operator has the right to charge a cancellation fee as follows: Excursions and trips lasting three days or more • Customer cancellations 2 months in advance: 80% refund • Customer cancellations 1 month in advance: 50% refund • Cancellations made by the customer one month before the start of the trip: payment will be made in full. Courses, excursions and trips lasting less than three days • Customer cancellations 2 weeks or earlier: 80% refund • Customer cancellations 7-13 days before the trip: 50% refund • Customer cancellations 0-6 days before the start of the trip: the paid trip fee will be charged in full. The cancellation date is the day on which the organizer has received written notice of the cancellation from the customer. If a sudden illness, injury or death of a passenger or close relative may result in cancellation, it is a good idea to make sure in advance that your travel insurance covers the cost of the booking. In these cases, we also comply with the customer's cancellation rights mentioned above. If the customer does not cancel his trip and does not arrive at the agreed place on the day of the start of the trip or he is unable to participate in the trip, then he is not entitled to a refund. The customer is obliged to be on time according to the schedule of the program. The delay does not justify the return or reorganization of the program. The tour operator also has the right to cancel the trip if: - the equipment directly involved in the organization of the journey is destroyed or stolen and cannot be replaced - a worker participating in the journey (travel guide or driver) becomes ill suddenly and cannot be replaced As a general rule, special arrangements are made to deal with exceptional situations, but in exceptional cases they may also lead to cancellations.The tour operator has the right to cancel a excursion or trip if there are not enough participants coming. Thus, the tour operator has mentioned the number of participants in the trip or in the itinerary. The cancellation must be notified to the customer immediately, taking into account the destination and length of the trip. If the tour operator cancels the trip, the tour operator must return the payments no later than 14 days after the cancellation of the contract. If the tour operator cancels the trip, all payments made to the tour operator will be refunded 100%. The tour operator is not responsible for any indirect costs incurred by the customer.